Prime Research
Rebuilt their store to look the part. Then rescued it, with zero data lost, when their host shut it down.
- Role
- Developer and ongoing technical partner
- Client
- Prime Research, Australia
- Since
- November 2025
- Built with
- WordPress · WooCommerce · design by Blennex
The brief
Prime Research is one of Australia’s leading research peptide suppliers, and every dollar of their revenue runs through their online store. In a category this trust-sensitive, customers decide whether a supplier is legitimate in the first few seconds.
Their old site wasn’t winning that moment. They needed a store that looked credible, made products easy to find, and gave buyers every reason to trust it.
The rebuild
Working with Blennex on design, I developed the store from the ground up: a clean, clinical look, a clear message the moment the page loads, navigation built around how customers actually shop, and trust signals throughout, from lab testing to published certificates of analysis.
It launched with a perfect 100 for SEO in Lighthouse.


When the host shut them down
In May 2026, their hosting provider suspended the account and refused to hand over a backup. The store went offline, and the client was locked out of their own business.
I found a way back in.
- Secured a complete copy of the store: every product, customer and order.
- Rebuilt it privately and checked every part worked before going live.
- Relaunched it on new, independent hosting.
The store was back online in about two days, with zero data lost.
It now runs with automatic off-site backups, so the business never depends on a hosting company’s goodwill again.
An ongoing partnership
I now look after the store month to month: monitoring, updates, backups and new features. One of the first was a faster product search. Customers see matching products, with images and prices, as they type, and land straight on the product they want.

Renewed for a fourth consecutive quarter.
“Your maintenance services are incredible. You work very efficiently and you optimized the website to be as clean and responsive as possible. We like speed and we like the premium service you provide. Having you on our team is extremely important to us.”
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